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FAQ

Frequently asked questions

Quick answers about getting started, using tools, and downloading your images.

How do I get started with GenImagePro?
Sign up for a free account, pick a tool or template from the homepage, and upload a photo. GenImagePro handles the AI generation — no prompts required. Free credits are included so you can try outputs before upgrading.
Do I need to write prompts?
No. GenImagePro is built around templates and tool-specific workflows. You choose a style or tool, upload your image, and the system applies the right settings automatically. Advanced users can refine results, but prompts are never required.
Which image formats can I upload?
Most tools accept common formats including JPEG, PNG, and WebP. Some tools also support HEIC where your browser allows it. Outputs are typically high-resolution PNG or JPEG, depending on the tool.
Can I use generated images commercially?
Yes — on paid plans, images come with a commercial license for marketing, ecommerce, social media, and client work. Free-tier outputs may include watermarks or usage limits. Check your plan details on the pricing page for the latest terms.
Why does my image look different from the preview?
AI generation can vary slightly between runs. If the result doesn't match your product or subject, try regenerating or switching to a different template. For product photos, use a clear, well-lit source image with minimal background clutter for the best match.
How do I delete my account or data?
You can request account deletion or data removal by contacting support@genimagepro.com from the email address linked to your account. We'll process privacy requests in line with our Privacy Policy.